Eastern Cape Motors Good Service

I’m always the first to rant & rave about bad service. Why? Well I feel if I pay for something, I should get what I pay for. If I get it at a discounted rate, then fine, bad service is excusable, but if you are going to charge me exorbitant prices, then you must show me what it is I’m paying for.
So all that aside. For the very first time in years, I have experienced absolutely, marvelously professional service. Eastern Cape Motors in Newton Park, Port Elizabeth. They’ve given me hope that good service hasn’t become a mere pipe dream here in South Africa.For a while now I have been trying to get financing for a new vehicle. All the places I tried I have not been successful. I have tried all avenues, even registered on McArthy Call-a-car, but no success.
I was just about to give up when I saw the advertisement on television for the Ford Bantam. So I took a chance, went on the website and saw that they are running a special currently on the Bantam’s.
The next day at about noon I phoned Eastern Cape Motors, to enquire. (they seem to be the only Ford dealership in our area)
Immediately I got through to their financing guy who took all my particulars over the telephone. The following morning just after 8am I got a call to tell me my financing has been approved. By lunch time the following day I was driving my new car. That is 48 hours from enquiry to done deal!
I am still amazed. Except for getting me the financing super-fast, they also gave me a number for a guy to get hold of a second-hand canopy for the bakkie, as I just just could not manage to get that squeezed into the financing. And also because I was referred by the salesmen to Beekman Canopies for mounting the canopy, they mounted it for free.

This is my first new vehicle I have purchased, but I can almost bet you, when the time comes again, there is only one place I will go.
Thank you Tony and Waldo for an amazing customer experience, and best of luck to you guys.

In: Rants & Raves

Tags: Eastern Cape, port elizabeth, service